bogey bankBogey Bank support
Questions about scores, saved rounds or setting up your group? We’re here to help.
Contact Steven
Email [email protected] for help with Bogey Bank or a privacy enquiry.
Email support ↗What to include
Tell us your device, whether you’re using the iPhone app or website, the app version if available, and the steps that led to the problem. A screenshot can help; please remove other people’s names, photos and any private information you don’t need to share.
Never send passwords, payment-card details or API keys. Bogey Bank does not need them to investigate a scoring issue.
Common questions
Where are my players and rounds saved?
They are saved locally in the app or browser you used. There is no Bogey Bank account or automatic syncing between devices. The iPhone app and website have separate saves. In the browser, return to the same address on the same browser to find your rounds.
My saved round is missing. What should I do?
Check you are using the original device and app or browser. Avoid deleting the app or clearing website data while troubleshooting, as that can remove your saved information. We don’t hold a server copy of your rounds and cannot restore deleted local data. Export scores where available before resetting your device or browser.
Can I play without money?
Yes. Set stakes to £0 and use the scores and standings. Bogey Bank calculates results and suggested settlements only. It does not collect, hold or transfer money; players arrange any settlement independently.
How do handicaps and scores work?
Enter your agreed playing handicap for the round and check the course’s pars and stroke indexes before starting. Review the rules for the selected games. If a result looks wrong, check the recorded shots, players, teams and stakes first, then email us with an example.
How do I remove my information?
Remove or change profile information using the available editing controls. To remove all local app data on iPhone, delete the app rather than offloading it. For the website, clear Bogey Bank’s website data in your browser. This removes saved rounds and profiles, so export anything you want to retain first. Manage device backups and exported or shared copies separately.
Do you need access to my photos?
A player photo is optional. Only add photos with the person’s permission. You can use Bogey Bank without adding photos; permissions can be managed in your device settings.
For details about local storage, online services and support correspondence, read our privacy policy.